by Kay Cooke | Nov 29, 2021 | work well
Have you ever found yourself saying to a colleague, something like ‘please read this report’ when what you really want to say is, ‘just read the (damn) report!’
You added the ‘please’ because you’re trying to find that balance between politeness and authority, but it still sounds like a request when you’d rather it was an instruction.
Adding the word please certainly keeps you in the polite zone, but it may not succinctly influence the receiver or truly enhance the effectiveness of your communication.
So how can you remain polite while sounding more authoritative?
Here are three quick wins for maximising face-to-face influence:
- Breathing from the diaphragm instantly makes you sound more confident by lower your vocal pitch.
- Ensure each message ends in a commanding downward inflection
- Use clear, illustrative gestures that mimic the request
Combine these to stack the odds of your influence, in your favour. And add this gem which quite literally has you minding your Ps and Qs by replacing ‘could you please read this report’ with ‘could you read this report (pause) thank you’.
By adding a ‘thank you’ at the end of that request, you’ve already got them thinking about having completed the polite request! Saying ‘thank you’ is a mind trick that suggests to the listening ear, completion is a certainty.
Top tip! It’s a playground out there, have fun experimenting with these skills for more effective communication!
by Kay Cooke | Sep 27, 2021 | next generation
September brought us the Equinox, marking a moment of ‘balance’ in our yearly calendar, with day and night available to us, in equal measure.
I guess you know when you’re (metaphorically) tipping out of balance, right? When it seems all that’s left is to give up or give over to some external authority on your wellbeing?
Balance is one of our key themes when working with the next generation, we want them to trust that they can always find it, know how to achieve it, and don’t need to rely on an external authority to do the re-balancing for them. We call this RESILIENCE.
We must teach resilience as an ‘inside job’ so the next generation learns how to self-adjust their personal wellbeing rather than defaulting to the notion that the solution, or the blame, lies elsewhere.
Sometimes in our work, we find parents and teachers don’t believe it is possible for young people to self-manage wayward thoughts and emotions and make it their priority to step in at the first hint of challenge. Fast forward to a generation of teenagers who never learned to hardwire the skills of ‘doing’ resilience i.e., falling over, picking self-up, reflecting on what to do differently next time, taking responsibility for the results in life and adjusting mindset/behaviours to meet new needs. Simply put, this is the process of learning and a far cry from our ‘woke’ generation who want to blame or change others. How have we forgotten our nature as exquisite learners?
And those parents and teachers who DO believe it is possible for young people to self-manage wayward thoughts and emotions, often just don’t know how to teach these skills. Thankfully we do.
This month’s Resilience Tip is to help children imagine their future self as buoyant and able to respond to and rebalance after any of life’s whirlwinds. Imagineering (as we call it) is nature’s way of formatting neural pathways into codes of possibility. That’s how we landed on the moon – someone had the idea first … It was an imagined possibility that eventually became tangible actions.
I vote for more seeding of great ideas inside the minds of our next generation. Imaginings of a flourishing future. We cannot thrive as a species if we continue to fill young people’s imaginations with fear and helplessness.
We all become what we repeatedly do, so why not help your child habituate resilience inside their mind’s eye and set a clear direction for their brains and bodies to follow?
We all deserve a thriving next generation, don’t we?
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